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Applications and How-Tos

KEB Elevator App Overview Tutorial – Getting Started

Jake Wattenphul | February 23rd, 2021

Welcome to the KEB Elevator App! This will be an overview of how to get up and running. We will go through how to connect to the drive, how to find diagnostic screens, save parameter lists, and email parameters to technical support for assistance.

Before we get started, you will need these things to connect the drive to your Bluetooth enabled Apple or Android mobile device.

1 – Bluetooth Dongle / Part # 0058060-KT31

2 – LCD Keypad (Software v3.31 and above)

A hand holding a Mobile Phone with KEB Elevator App

3 – Android or Apple mobile device

Prior to establishing connection, set your Bluetooth setting in your Apple or Android device to ON. Baudrate must be set to 38400 on operator in Special Functions/LX12/Baudrate to connect to KEB Elevator App. Next, launch the KEB Elevator App on Google Play or on the Apple App Store. Once the KEB Elevator App has launched please agree to the EULA by selecting the proper country and accept the agreement.

If this message prompts up (Figure – 1), please click OK to allow the KEB Elevator App to connect and communicate with lift operator.


Figure 1


Once the device is connected, the user should see a BLE RS232 signal (Figure – 2) in the connection screen. Please select the BLE RS232 signal to establish the connection. While connection is being established, the app will prompt for a password. Please enter “123456” for the password. Once the password has been entered, click Pair to establish connection. See Figure 3.




Figure 2 – Choose Device


Figure 3 – Pair device


After successful pairing, the user will see the device connection screen, Figure 4. Click on the connection arrow icon in the upper left to access the Home page and diagnostic screens, Figure 5.


Figure 4 – Select “Connections”


Figure 5 – Diagnostic Screen


Users can create and send a parameter backup list to an email of their choice. To do this, navigate to Files and make sure Parameter Lists is highlighted. Click Create Backup to begin, Figure 6. The app will create a .dw5 file that can viewed on Combivis 6.

Figure 6 – Create Parameter Backup


Once the backup is complete, click on the (+) icon to open the sharing options. The user should now see three icons for trash, sharing, and downloading, Figure 7.

Figure 7 – Diagnostic Data Share Icon


To email the .dw5 backup, click the middle icon to share the list. This will allow the user to select where and how they wish to send the parameter list, Figure 8. To download a parameter list to the F5 drive, click the download icon and hit ok to begin, Figure 9.

Figure 8 – Select the email icon from the list


Figure 9 – Download parameters to drive


For elevator support, please contact KEB America at 952-224-1400 or email at

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