Shakopee MN

Service & Repair Technician – Level 2

Job Description

KEB AMERICA, Inc., a growing global manufacturer of automation and motion control products, is seeking a Level 2 Service and Repair Technician.

Position Title: Service and Repair Technician – Level 1

Department: Service and Repair

Hours: Full-time M-F (some travel may be required)

Reports to: Service Manager

Overall Responsibility:

The Service and Repair Technician Level 2 is responsible for performing repair work independently and as instructed, as well as occasional travel with coworkers to on-site service troubleshooting.

Essential Duties and Responsibilities: 

  • Assemble and disassemble products
  • Reading and interpreting work instructions, blueprints and schematics
  • Use diagnostic equipment
  • Make product repairs
  • Packaging products after repair(s)
  • Picking parts
  • Complete repair estimates
  • Travel for on-site service as needed
  • Utilize SAP as needed
  • Follow safety rules and keep clean/orderly work area


The requirements listed below are representative of the education, certifications, knowledge, skills, and/or abilities required.


  • High school diploma or equivalent
  • 2-year Associate’s degree or certificate with emphasis in electronic technologies.

License, Permits, and Certifications

  • none

Knowledge, Skills, and Abilities

  • Basic computer skills
  • Intermediate knowledge of SAP
  • Basic math skills (standard and metric)
  • Basic knowledge of hand tools and power tools
  • Ability to follow work instructions accurately
  • Ability to do accurate work at a rapid pace
  • Ability to communicate clearly and effectively (written and verbal)
  • Ability to work well independently as well as with others
  • Have attention to detail
  • Ability to multi-task
  • Ability to proficiently read and write in English
  • Ability to follow all safety rules
  • Ability to see small parts with or without accommodation
  • High hand-eye coordination
  • Basic knowledge of test equipment
  • Ability to solder
  • Intermediate knowledge of basic electronics and mechanics
  • Ability to analyze and diagnose problems
  • Ability to Travel


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift up to 50 pounds as needed
  • Ability to be on feet standing majority of shift
  • Occasional walking and sitting
  • Occasional repetitive motions with tools
  • Ability to travel as needed


The working conditions described here are representative of those an employee may be exposed to while performing job duties and responsibilities.  

  • Clean production workspace
  • Mild machinery noise
  • Occasional contact with dirt / dirty products
  • Occasional exposure to outside elements when travelling for on-site service troubleshooting – cold, heat, dirt, dust, etc.
  • Occasional exposure to other facilities – i.e. waste water treatment plants
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